Terms of Use

Terms of Use

Welcome! Brownwood Farms is pleased to provide our web site, www.brownwoodfarms.com ("Site") for your personal, non-commercial use under the following Terms and Conditions ("Terms"). Your use of the Site constitutes your agreement to the Terms as set forth here. Please do not use the Site if you do not agree to the Terms.

By using our Site, you acknowledge and agree that:

  • This site may not always be available for use.
  • This site may contain errors, inaccuracies, or missing information.
  • Brownwood Farms cannot guarantee that this website is free of viruses or other harmful elements.
  • Brownwood Farms is not liable for any damages related in any way to your use of or inability to access the Site.
  • Use of the Site is completely at your own risk.

Click here to view our privacy policy

Site Usage & Accuracy

Brownwood Farms makes every effort to present complete and current information regarding our company and the products we carry. We apologize for any errors, but we make no warranties or guarantees, express or implied, regarding accuracy. Any incomplete information, typographical errors or inaccuracies are unintended. We reserve the right to correct or update information at any time, without prior notice, even if you have placed an order based on incomplete or inaccurate information. We also reserve the right to refuse or cancel any orders whether or not the order has been confirmed and your payment card charged. If your card has already been charged and your order is canceled, we will promptly issue an adjustment to your card account. We apologize for any inconvenience this may cause you. Discontinued or currently unavailable merchandise may be removed from the Site from time to time. If such merchandise is not removed in a timely manner and we cannot provide it, we will try to locate the product at one of our retail locations or assist you in making an alternate selection, but cannot guarantee successful replacement.

Copyright Protections

All Content* on or relating to the Site is the property of Brownwood Farms or its affiliates, and is protected by U.S. and international copyright, patent, trademark, and/or other intellectual property or additional laws. No Content may be copied, downloaded, distributed, republished, uploaded, posted or transmitted in any way except pursuant to the express provisions of these Terms or with our prior explicit consent. All rights not expressly granted to you are reserved. Modification or use of Content for any purpose may violate intellectual property rights, and no title to copies or to intellectual property rights are transferred to you - all title and rights remain with us. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of using this Site for ordering goods or services subject to these Terms.

*As used herein, "Content" means (without limitation) all information, data, text, design, graphics, images, music, sound files, animation, video, interfaces, icons, software code, and the selection and arrangement of any or all of the foregoing appearing or included from time to time on or in the Site.

Your Conduct

As a requirement of using the Site, you agree that you will not violate any law, contract or intellectual property right, during interactions with Brownwood Farms or the Site. You also agree not to:

  • Attempt to access any area of the Site that you are not authorized to access;
  • Alter information on or obtained from the Site;
  • Use any manual or automated means or interface not provided by Brownwood Farms to access the Site or to extract data;
  • Send to or otherwise impact Brownwood Farms or the Site (or anything or anyone else) with harmful, illegal, deceptive, or disruptive code such as viruses, "spyware", "adware", "malware" or other code that could adversely impact the Site or any recipient;
  • Access or use the Site for any unlawful, unintended (by us) or harmful purpose, or other than in full compliance with applicable law and the Terms;
  • Take any action which might impose a significant burden (as determined by us) on Site infrastructure;
  • Interfere with the ordinary operation or mission of the Site or services; and
  • "Frame" our Site or otherwise make it look like you have a relationship to us or that we have endorsed you for any purpose.

Your Submissions

We value our customers' feedback and input a great deal. However, user-supplied material which violates or infringes upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, indecent or otherwise objectionable, which encourages conduct constituting a criminal offense, gives rise to civil liability or otherwise violates any law may not be sent to, posted on, or transmitted via the Site. We will not permit any conduct that, in Brownwood Farm’s judgment, restricts or inhibits others from using or enjoying the Site. All user-supplied submissions become upon receipt the full and complete property of Brownwood Farms. By submitting such materials, you release your proprietary, intellectual property and all other rights in perpetuity.

Pricing

All prices are shown in U.S. dollars (except where otherwise noted), and are valid and effective only for products ordered and shipped within the United States. Taxes, shipping and handling charges are additional. All items are subject to availability and we reserve the right to impose quantity limits on any order; to reject all or part of an order; and to discontinue products without notice, even if you have already placed your order. All prices are subject to change without notice.

Payment

Only valid credit cards or other payment methods acceptable to us may be used to purchase Brownwood Farms products. By submitting your order, you represent and warrant that you are authorized to use the designated card or method and authorize us to charge your order (including taxes, shipping, handling and any amounts described on the Site) to that card or other method. If the card (or other method) cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or cancelled. All refunds will be credited to the same card used or, in our discretion, via other method.

Shipping & Handling

When we ship to you or per your directions, you agree to pay the shipping and any handling charges shown on the Site on the date your order is placed. We reserve the right to increase, decrease, add or eliminate charges from time to time and without prior notice, so you agree to check all charges before placing an order. Shipping or handling charges may or may not reflect actual costs. Any delivery estimates shown on the Site are estimates only - actual delivery dates may vary. You agree that you will not obtain or direct shipment of product for export.

Returns and Exchanges

In limited and specific situations, Brownwood Farms will accept the return of unopened products. To arrange for a return or exchange, simply contact our Customer Service team at (888) 772-9444. Once we have received your valid return, we will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a non-transferable gift certificate or gift card, a credit to the payment card used to pay for the product, a check, or another remedy that we determine in good faith is appropriate in the circumstances. We reserve the right to refuse the return or exchange, or to impose different or additional conditions.

Product Liability

We are not responsible for any personal injuries or property damage allegedly resulting from products sold through any of our channels of business. Users should use their best judgment when purchasing and using a product.

Warranties

You agree that our site and all content (as defined above), services, and functionality (collectively, "complete site") are provided by us or any of our existing or future affiliates, suppliers or agents "as is" and "with all faults," and that the entire risk as to the satisfactory quality, performance, accuracy and effort is with you. To the full extent allowed by law, you agree that neither we nor any of our existing or future affiliates, suppliers or agents will be liable to you and/or any other person for any special, incidental, punitive, consequential or general damages that arise as a result of your use of the site. You agree that your sole, aggregate remedy for any breach of the entire agreement (as defined below) and for any cause of action of any nature (including without limitation, tort) relating to any aspect of the entire agreement or the complete site shall be, at our option: (1) repair, substitution, replacement, or correction of all or part of the content, act or item givign rise to damages incurred in reasonable reliance and not excluded above; or (2) the amount of damages not excluded above that you actually incur in reasonable reliance, which amount shall not exceed the amount (if any) you actually paid for the content, act or item causing said damages.

Entire Agreement

These Terms, including items incorporated into them constitute the entire agreement ("Agreement") between you and Brownwood Farms, and neither party has relied on any representations made by the other that are not expressly set forth in the Agreement. If any part of the Entire Agreement is found by a court of competent jurisdiction to be invalid, then that part will be deemed superseded by an enforceable provision that most closely matches the intent of the original and honors the allocation of risks in these Terms and the remainder of the Terms will continue in effect. Our failure to act with respect to a breach does not waive our right to act as to subsequent or similar breaches. We may amend these Terms from time to time, including by changing (e.g., adding, altering, or deleting) anything in these Terms ("Amendments"). With respect to the text of these Terms, we will post a new version of the Terms on the Site prior to the effective date of the amended version ("Effective Date").