(Effective: November 1st, 2009)
Brownwood Farms respects your privacy, and we are committed to protecting it. We follow industry best practices and employ industry-leading technologies in order to ensure the safety, security, and confidentiality of the personal information that you provide to us.
This Policy applies to personally identifiable personal information ("Personal Information") that we collect when you visit our web site, shop in one of our store(s), or otherwise interact with us (e.g., placing an order by phone or contacting customer service). This Policy also applies to any Personal Information that we may receive in the future from our business partners and third-party sources. Personal Information under this Policy is information that we directly associate with a specific person - such as the person's name, address, phone or fax number, email address, credit card information, etc.). Our definition of Personal Information does not include "aggregated" information – data that we collect about a group or category of people that does not contain any personally identifiable information.
We collect Personal Information about you as a normal course of business - when you use our web site, shop in our store(s), or otherwise interact with us. Some of this Personal Information is volunteered by customers (e.g., during a purchase, when setting up for an online account, or when signing up for our e-mail newsletter). We also collect certain types of Personal Information automatically, whenever you use our services. For example, when your web browser accesses our site, we obtain certain types of Personal Information, such as your IP address, the type of browser you use, and the referring page you visited just prior to visiting our site.
We may use the Personal Information that we collect for a variety of purposes, including but not limited to:
Except as specifically described in this Policy, it is Brownwood Farms’ standard business practice to not disclose Personal Information about you without your consent. We may disclose Personal Information about you with your specific consent, obtained via (1) a form or agreement; (2) online through "click-through" agreements or registration pages; (3) verbally; or (4) when your consent is part of the terms and conditions through which we provide you a particular product or service. We may disclose Personal Information to specific third parties who complete transactions or perform services on our behalf, transactions on your behalf, or transfers related to providing products to you. We may also disclose personal information in order to comply with the law; to enforce or apply any contracts or agreements; to initiate, render, bill, and collect for products or services; to protect our rights or property; in connection with claims, disputes, or litigation; or to protect ourselves and our customers from the harmful acts of others (e.g., theft, fraud, or abuse).
In some cases, we may keep Personal Information for as long as we think is necessary or advisable, to the full extent not prohibited by law. We may discard Personal Information in our discretion as well, so be sure to retain your own records. When it is not feasible or advisable to discard Personal Information (such as commingled personal information), we reserve the right to retain it but treat it as inactive or discarded. You may make a request for us to update Personal Information that is eligible for updating by contacting our Customer Service department via email, telephone, or mail.
Brownwood Farms and its affiliates take physical, electronic, and procedural measures to protect Personal Information from unauthorized access, use, or disclosure while it is under our control. Brownwood Farms employs Secure Sockets Layer (SSL) technology to encrypt during transmission the payment card personal information you input when placing an order on our web site. SSL is a commonly employed method of encrypted communication used on the Internet. Except for those transmissions, you should assume that our site is not encrypted. Email communications and online chats are not encrypted, so do not include sensitive personal information in them. An important part of ensuring the security of personal information is your personal, ongoing effort to protect it against unauthorized access or use. Choose wisely when setting up a Brownwood Farms account password. Protect the security of that account password. Do not give your password to anyone else unless you intend for them to have full and complete access to the Personal Information stored within your Brownwood Farms account. Change your password periodically. At any time, if you believe personal information about you within our control has been accessed by unauthorized persons, please contact us immediately.